Below is the full list of categories and a link to enter them. But, before you hit the enter button, give yourself the best chance of creating a winning entry by reading the step by step guide on the entry information page.
Customer Service Initiative of the Year
This category is for breakthroughs in customer satisfaction. In other words, what water companies, contractors or sub-contractors are doing to delight their customers – above and beyond their statutory requirements, and capital investment programmes. It is about the action taken and being prepared to go the extra mile to ensure customers receive the service they expect.
Data Project of the Year
The emergence of ‘big data’ presents significant challenges and opportunities to the water industry. Water companies need effective systems that make the right information available to the right people at the right time. Working closely with IT, technology and communications companies and through human resource training, water companies can make rapid improvements to their efficiency and cost base by strategic use of data. Best practice will be recognised for data projects and technologies that produce efficiency gains, customer benefit, safer working, cost reductions, more sustainable outcomes.
Drainage & Flood Prevention Initiative of the Year
Severe flooding is becoming a common occurrence with the UK’s conventional drainage system unable to cope with sudden and torrential downpours. This category will reward cutting edge approaches to drainage and flood management. The judges will look for evidence of solutions that are innovative, cost-effective and sustainable, and that have achieved results for customers, the environment and the community.
Energy & Carbon Initiative of the Year
This award recognises those companies whose initiatives have made a real and measurable impact in making the industry more environmentally friendly and sustainable. It is open to water companies, contractors and supply chain companies for projects or initiatives which demonstrate breakthroughs in reducing energy use, reducing reliance on fossil fuels or reducing carbon footprint.
Alliancing and Partnership Initiative of the YearAt all stages of the supply chain, the industry is pioneering effective partnerships between water companies, contractors and sub-contractors. Working closely through partnerships can produce major improvements in efficiency, customer service and overall performance. Best practice will be recognised for partnerships that produce efficiency gains, safer work sites, clearer tendering and products supply, and more effective buying solutions.
Engineering Project of the Year
Solving engineering challenges is often at the core of the water industry’s work. This award recognises the water or wastewater project that best demonstrates how technical skills, teamwork and innovative thinking have combined in a solution to a problem that has resulted in lasting benefits to service provision, customers or the environment.
Most Innovative Use of an Existing Technology
Innovation Innovation has never been higher on the water industry's agenda than it is now, and the sector needs to become adept at finding the right technology to suit an application. This category rewards the most innovative application of an existing product / technology that was commercially available before January 2017.
Most Innovative New Technology of the Year
Product and process innovation is vital if the water industry is to achieve higher levels of customer service, better value for money and meet more stringent environmental standards. This award is for a product or technology that is truly groundbreaking, and has made its mark in the industry for the first time in 2017.
People Initiative of the Year
Finding and holding on to good staff is essential in any sector, and the water industry is not alone in experiencing the problems created by skills shortages. This award seeks out examples of successful, innovative recruitment, training and staff retention initiatives that all parts of the industry can learn from.
Health and Safety Initiative of the Year
This award recognises exceptional commitment to all-round health and safety by a company or organisation within the industry. Entrants must demonstrate an innovative, robust and high-quality safety management system and evidence of health and safety performance that goes beyond statutory requirements.
Sludge & Resource Recovery of the Year
Wastewater is increasingly coming to be seen as a potential resource rather than a problem to be disposed of, a trend reflected in current regulatory changes surrounding sewage sludge. This award recognises a project or initiative which has demonstrated forward thinking, innovation and genuine progress in recovering value from wastewater.
Water Resilience Initiative of the Year
In a world of climate change and unpredictable weather, ensuring a resilient water supply which can withstand future drought and disruption is one of the central challenges for the industry. This award recognises projects or initiatives that make the most of water resources, reduce usage and wastage, and further strengthen the reliability of water supply for domestic and non-domestic use while protecting the environment.
Water Company of the Year
Water companies not only have a primary duty to serve their customers well today, but are also asked to prepare for the challenges of tomorrow through innovative practices, and through building resilience and sustainability. This award will recognise the water company which can best demonstrate a combination of customer service, agenda-setting innovation, operational resilience and workforce best practice through its work in 2017.
Water Industry Contractor of the Year
The water industry relies on its contractors and supply chain partners to drive forward best practice in construction, innovative techniques and sustainability, while maintaining high health and safety and employment standards. This award will recognise the contractor which can best demonstrate a combination of commercial success, agenda-setting innovation, environmental stewardship and workforce best practice through its work in 2017.